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Mortgage Accounts Help

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MetLife Bank, N.A. is in the process of exiting the business of originating forward residential mortgages. Consequently, we will not accept new loan applications for forward mortgages after January 13, 2012. We will, however, continue to process loan applications received by January 13, close approved loan applications and service our existing mortgage customers.

Read the official press release, here.

Mortgage Accounts Help

You’ll find information specific to MetLife Home Loans mortgage accounts, including making payments, payment assistance, taxes, escrow and more, here.

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Mortgage Customers

If you were part of a foreclosure action
Jan 2009-Dec 2010, you may be eligible for an independent review of your loan.

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Mortgage Customer Service

Email Customer Service
General Service
1-866-638-4251 (M-F 7am-8pm CT)

YES

Deposit products and services provided by MetLife Bank N.A., Member FDIC.

FDIC insurance up to $250,000 per depositor, per insured bank, for each ownership category, effective through December 31, 2013. After this date FDIC insurance will return to up to $100,000 per depositor for all account categories except IRAs (and other certain retirement accounts), which will remain at $250,000 per depositor.

All loans subject to credit and property approval. Certain conditions and fees apply. Mortgage financing provided by MetLife Home Loans, a Division of MetLife Bank, N.A. Equal Housing Lender

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